Questions people ask before they call.

All of Ohio and eastern Indiana. The shop is in Dunkirk, in Hardin County, which puts most of the state inside a reasonable drive. The service area page has the detail.

Yes, and the same crew does both. We own the drill and we own the vac truck, so one company locates what is buried, bores the line, and cleans up after itself. Most contractors sub out one half of that, which is where two schedules and two invoices come from.

Fully insured through Huntington Insurance, and certificates of insurance go out on request. Our USDOT number is 3611071. If your prequalification packet needs a W-9 or a COI, ask and it goes out the same day.

Yes. We hold an Ohio Women-Owned Business Certification. On public and institutional work that certification can count toward participation goals, so it is worth telling your owner about early rather than at bid time.

R.H. Sheldon & Son was formed in 1976. The family has worked in Northwest Ohio oil and gas since the late 1800s, and Sheldon Gas Company, which the family still runs, was founded in 1914.

The person who plans your bore is the person who runs the machine. If something needs deciding you reach the Vice President or the President, not a ticket number. That is the whole arrangement.

Operator Qualifications through USDI covering pipeline installation, utility locating, directional drilling, pipe fusion, and safety. OSHA 10 cards across the crew. Everyone is trained on the Ohio 811 damage-prevention process and how to run it on a live job.

Yes. It is what the family has done since 1914. Hydro excavation is the reason it stays safe: water moves the soil and stops at the pipe, so the line is exposed without a blade ever touching it.

Trenching means cutting the surface, then putting it back. On a road, a parking lot, a finished lawn, or a working site, restoration often costs more than the pipe. A bore goes underneath and leaves a pit at each end, so there is far less to repair and far less disruption while the work happens.

Dispatch runs 24 hours a day, 365 days a year. Call 419-759-2351 and say what is happening. If a job is time sensitive, calling beats waiting on an email reply.

A tracked machine drills a steered pilot hole along a planned path underground, then pulls a reamer back through to open the hole to size, then pulls the pipe or conduit in behind it. The only ground opened is a pit at each end. Everything between the two stays untouched.

It depends on the length of the run, the diameter and material going in, the soil, and what is already buried along the path. Rock, heavy congestion, and road crossings move a price more than footage does. Call 419-759-2351 with the run and we will tell you what it takes.

Gas, water, electric, sewer, and telecom and fiber conduit. Minimum bore diameter on our D24x40 is 4 inches, and it pulls back at 28,000 pounds, which covers most utility work in this region. The equipment page lists the full numbers.

Locates always get called, on every job. Who files the permit depends on the owner and the right of way, so it is one of the first things we settle when we scope the work. Tell us what you have already filed and we will pick up the rest.

A single service under a driveway is often a day. A long run under a state route with congestion around it is not. Soil, diameter, and how much has to be daylighted first drive the schedule more than length does.

Because of what you do not have to put back. A trench across a road means saw cutting, backfill, compaction, and pavement repair, plus a closure while it happens. A bore leaves the surface alone, which is usually where the savings actually are.

Yes. Road and driveway crossings are routine. Rail and water crossings get planned around the owner's requirements, which usually means depth, casing, and a permit. Our safety page covers how we plan around what is already down there.

Fully insured through Huntington Insurance, with certificates available on request. USDOT 3611071. The crew carries OSHA 10 cards and Operator Qualifications through USDI covering pipeline installation, utility locating, directional drilling, and pipe fusion.

Pressurized water breaks the soil apart and a vacuum lifts it into a tank on the truck. Nothing metal touches what is buried, which is why it is the method of choice around live gas, electric, and fiber.

A shovel still has a steel edge on it, and hand digging is slow enough that crews start taking shortcuts. Water moves dirt and stops at the pipe. It is faster than hand digging and it does not care how congested the ground is.

Potholing is cutting a small, precise hole to confirm exactly where a line sits and how deep. Daylighting is opening enough ground to put eyes on the line along a stretch. Both exist so the next machine on site is not working blind.

We can. The truck holds 12 cubic yards of debris. If there is a dump site on the job it saves you money, so it is one of the questions we ask when we quote. Either way, tell us up front.

Yes. The truck carries an 800,000 BTU hot-water boiler and a cold-weather package with a recirculation pump and heated components, so frozen ground is a job rather than a delay.

Access for a tandem-axle truck, water to refill if it is a long day, and somewhere to put the spoil if you have it. Everything else comes on the truck.

Dispatch answers 24 hours a day, 365 days a year, and we cover all of Ohio and eastern Indiana. Call 419-759-2351 and we will tell you honestly where the truck is and when it can be on your site.